FAQ - fares and fare control

Transport adapté fares and fare control

Fare cards and Transport adapté ID cards on OPUS

  • OPUS card: loaded with a valid weekly, monthly, or four-month fare.
  • Exact change: given to the driver when you board.
  • One-trip magnetic fare card: given to the driver when you board.

Your Transport adapté ID OPUS card is required for all your trips for identification purposes, even when you are paying in other ways. You can always pay with another OPUS card, magnetic fare card or cash, even if you have valid fares on your Transport adapté ID OPUS card.

Yes. The expiry date is indicated on your Transport adapté ID OPUS card. Students ages 16 to 64 that are eligible for the reduced rate must refer to their cards’ expiry dates.

Texte important

The audio interface for the banking keypad on the reloading terminals (BR) is now up and running. The deployment of the audio interface for the fare vending machine (DAT) is ongoing. We’ll keep you informed.

You can load your OPUS card at métro station fare booths and points of sales located in the various boroughs and municipalities in the Greater Montréal area. Click here to find the nearest point of sale.

Many fare vending machines and reloading stations are also available in métro stations.  Instructions for using the audio interface Accessible Word format

Yes, you can load various fares on your Transport adapté ID OPUS card and use both the paratransit service and the bus and métro network.  Your travel companion may ride with you for free when using the regular network.

To pay the reduced student rate, you must apply for a reduced-fare photo OPUS card by presenting proof of full-time student status at one of these locations:

Student Transport adapté customers ages 6 to 15 are automatically eligible for the reduced rate and have a Transport adapté ID OPUS card that reads “TA STM RÉDUIT”.

You can load up to four different transit fares on your OPUS card. If you have general questions about the OPUS card, please visit the "fares" section.

To pay your fare when travelling off the Island of Montréal but within the service area covered by the Autorité régionale de transport métropolitain (ARTM):

  Regular fare Reduced fare
6-11 years
12-17 years
Reduced fare
65 + years
To RTL and STL territories
$6
$3.80
$3.80
To RTL and STL territories with STM weekly or monthly pass
$3
$1.90
$1.90
To other destinations
$6.50
$4.25
$4.25
 

The applicable fare for a transfer is the Montréal fare + the other service provider’s fare.

You must obtain a monthly TRAM pass based on your destination zone. For more information, go to https://rtm.quebec/en. If you hold a monthly TRAM pass valid in a closer zone than yours, you must add the cost of a single trip fare in cash.

Travel companions

Travel companions must pay every time they ride aboard paratransit vehicles, except when the TA user has a compulsory assistance status, which is established during the admissions process, or when a period of familiarization is needed. In the latter case, travel is free for a compulsory companion.

Travel companions who wish to pay the reduced fare must show a reduced fare photo ID OPUS card.

Your Transport adapté ID card on OPUS entitles your travel companion to ride the STM bus and métro system for free. 
You must pay your fare and show your Transport adapté ID card on OPUS to the bus driver or métro fare booth attendant so that your travel companion may ride with you for free. For the purpose of fare control, travel companions must stay with their charge aboard the bus and in the métro at all times.

Fare collection and control

 

Yes. When you board a minibus or taxi, the driver notes your fare payment on his trip sheet: OPUS card, cash or ticket (magnetic card). He collects fares paid in cash or with a ticket.

At any time, STM inspectors can proceed with fare control during your transportation aboard our vehicles. They will either ask for your OPUS card to validate your transit fare or check the driver’s trip sheet to see if your fare was paid in cash or with a ticket.

The « planned payment mode » column on the driver’s trip sheet is only one more work tool to make it easier for STM to consign internal billing information.

The day before the scheduled trip, the system confirms whether the customer’s Transport adapté ID card on OPUS is charged with a valid transit fare. The information provided by this check determines what will be noted in the « planned payment mode » column on the day of travel.

No. The « planned payment mode » column on the driver’s trip sheet is a work tool to make it easier for STM to consign internal billing information.

The driver must accept the payment mode chosen by customer and note it on his trip sheet. At no time can he impose a payment mode on a customer.
 

The driver must not demand that you pay according to the payment mode indicated on his trip sheet. Should a problem occur, please contact TA customer service by calling 514 280-8211, option 4.

If you have not paid your fare, you may be notified of the infraction by mail and be fined anywhere from $100 to $500, as stipulated in the STM’s R-105 by-law.

If you are legally responsible for someone who is a TA user, you will be liable and as such, the infraction report will be issued in your name.

As the person legally in charge, you must ensure that the TA user under your responsibility has a valid transit fare card on hand to pay for their transportation.

For the purpose of updating Transport adapté’s customer files, we must ensure that all persons legally responsible for our customers are clearly identified. To that end, if you must update any information, please advise us as soon as possible by calling us at 514 280-8211, option 4. These updates are absolutely essential as you will be the first person to be contacted in case of need.

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