Lost and found

Lost something?

If you have lost an object in the métro, on a bus or at an STM office, please do the following:

  1. Wait 48 hours: When an object is found, it usually takes two days for it to arrive at the lost and found centre. 
  2. Go to the lost and found centre. If the object was returned to us, you will find it there.

Found something?

If you find a lost item in the métro, please bring it to the lost and found centre or give it to a station agent at any station.

If you find a lost item on the bus, please give it to the driver.

Texte important

Lost and found items are kept for 3 weeks. After this time, they are given to a charitable organization.

Business hours and location

Lost and found centre
Berri-UQAM station
(Mezzanine level, near the turnstiles)

Business hours
Open Monday to Friday. 8 a.m. to 6 p.m.
Closed Saturday, Sunday and legal holidays.

For more information or to find out if your lost object was found in our network, call STM-INFO + 8 for English, followed by options 7 and 1
(514-786-4636 + 8 + 7 + 1).

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