Keep your file up to date

Moving? Send us the Change of address form or call us at 514-280-8211 (option 4).

Going on vacation? Remember to contact us to suspend your regular trips.

The following form must be printed out and completed:

Application for paratransit eligibility (PDF format 133 Ko)

Instructions to complete the Paratransit Application form

  1. Print and complete Part 1 of the Paratransit application form.
  2. Part 2 must be completed by a professional in the health care or school system with access to the applicant's medical file.
  3. Once the form is completed, attach a recent photo and proof of age (photocopy of birth certificate or health insurance card).

Send the completed form, recent photo, and proof of age

by email at

or send it by mail to the following address:

Centre de transport adapté
Société de transport de Montréal
3111 Jarry Street East
Montréal, Quebec
H1Z 2C2
If you need help, please contact Paratransit customer service
at 514 280-8211, option 4.

To send by fax
Print out the form you have saved and fax it to the following number: 514 280-5396.

The following forms are in Word format:
You can complete these forms on-line. Once you have completed a form, save it on your computer (Save as…).

The following forms are for the exclusive use of intellectual disability personnel

Learning to use public transit
Taken from the document titled L'apprentissage du transport en commun, created by the MTQ in 1995

Taken from the document titled Rapport d’observation des comportements des CRDITED à Montréal

Top of page