Telephone
Please note
Please note that the reservation service, option 1 of the paratransit customer contact centre, is now available from 8:00 a.m. to 7:00 p.m., seven days a week.
There are no changes to option 2 of Info-déplacement, which remains open at all times during regular business hours to cancel a trip or report a delay.
A single telephone number to access all our services: 514 280-8211. All calls are handled by our Interactive Voice Response system, offering the following five options
Option | Service | Schedule |
---|---|---|
1 |
| 7 days a week 8 a.m. to 7 p.m. |
2 |
|
|
3 |
| 7 days a week |
4 |
| Monday to Friday |
5 |
| 7 days a week |
Mailing address
Centre de transport adapté Société de transport de Montréal
3111 Jarry Street East
Montréal, Quebec
H1Z 2C2
Requests for group transportation
Fax: 514 280-5317
e-mail: groupes.ta@stm.info
Text telephone (TTY)
514 280-5308
Reserved for paratransit users unable to communicate verbally
Special arrangements are available to help paratransit users with major speech impediments or verbal communication problems communicate with us. For more information, please contact customer service.