Rules and regulations

Rules for transit fare use

  • No person shall travel or attempt to travel on the transit system without paying the appropriate fare as provided in By-law A.33.3 r.3
  • All users of transit services operated by or on behalf of the STM must, in accordance with the applicable fare and in the manner required, pay their fare either with cash or with a transit fare recognized as valid by the STM. After paying their transit fare, the user must retrieve the fare medium and keep it with him or her as proof of payment for the purposes in By-law A.33.3 r.3
  • No person shall unlawfully use a transit fare or fare medium.

A ticket inspector or special constable may check your fare medium at any time and issue a statement of office for any violation. Keep it for the duration of your trip. 

Conduct in STM facilities

  • No person shall in any way delay the departure of the rolling stock or impede its movement, such as by preventing or delaying the closing of a door.
  • No person shall smoke, have lighted tobacco or another lighted substance in their possession.
  • No person shall use an electronic cigarette in such a manner that it emits vapour or smoke.
  • No unauthorized person shall consume alcohol or have an open alcoholic beverage in or on the premises or the rolling stock.
  • No person shall ride a bicycle, unicycle, tricycle or similar vehicle in a métro station or the rolling stock.

Remember : 

Any person who advises, encourages, or incites another person to do something that constitutes an offence under this By-law or who does or omits to do something to help another person commit an offence is party to the offence and subject to the same penalty as the offender, whether or not the offender is prosecuted or found guilty.

The STM tests a new AI video analysis tool at five stations

The STM is testing a video analysis tool to facilitate station closures. This tool helps detect the presence of individuals in real time, without recognizing them, and identify those who are stationary. The purpose of this proof of concept is to support the special constables and operating crews in making closure operations safer and more efficient, particularly given the many projects carried out in the métro at night.

The technology does not use facial recognition. Video footage is hosted on STM servers and is deleted after 5 to 10 business days, in accordance with current practices. This proof of concept is exclusively aimed at optimizing station closure operations.

Only Papineau, Place-Saint-Henri, Frontenac, Radisson and Langelier stations are affected by the project.

If we ultimately decide to implement this tool on a permanent basis, we will inform customers at the stations concerned.

 The STM is open to exploring technological solutions, including artificial intelligence, that can help improve efficiency and reduce costs. Our efforts in this area will always take into account the risks related to privacy and cybersecurity, with the necessary measures put in place to mitigate those risks.

Act respecting public transit authorities

No person shall hinder an inspector in the performance of inspection duties or mislead an inspector through concealment or false statements.

Applicable by-laws

By-law R-036 (French only)
By-law prescribing standards of safety and conduct to be observed by passengers in the rolling stock and immovables operated by or for the Société de transport de Montréal.

By-law A.33.3 r.3 (French only)
By-law prescribing conditions regarding the possession and use of transit fares for public transit services in the metropolitan area.

See other by-laws

For further information, contact customer service by email or by phone at STM INFO (514-786-4636).

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