Contact us

The form has some pitfalls for screen readers. We recommend you to call us at 514 786-4636 option 6 then option 1.

 

If you are trying to contact customer service for the regular bus and métro network, or if you have any comments regarding the regular transit network, please use this form instead: Customer service for regular bus and métro network.

 

Texte important

Coronavirus (COVID-19) : Métro, bus and paratransit services are open and running

See our information page regarding the measures taken by the STM.

Write to Paratransit customer service

Transport adapté customer ID

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Information on the person filling out the form on behalf of the client
Additional information
at
Confirmed trip time (30 minute confirmation window)
Between
and
Additional information
at
Additional information
at
Additional information
Additional information
  • Henri-Bourassa
  • Sauvé
  • Crémazie
  • Jarry
  • Jean-Talon
  • Jean-Talon
  • Beaubien
  • Rosemont
  • Laurier
  • Mont-Royal
  • Sherbrooke
  • Berri-UQAM
  • Berri-UQAM
  • Berri-UQAM
  • Champ-de-Mars
  • Place-d'Armes
  • Square-Victoria-OACI
  • Bonaventure
  • Lucien-L'Allier
  • Georges-Vanier
  • Honoré-Beaugrand
  • Radisson
  • Langelier
  • Cadillac
  • Assomption
  • Viau
  • Pie-IX
  • Joliette
  • Préfontaine
  • Frontenac
  • Papineau
  • Beaudry
  • Saint-Laurent
  • Place-des-Arts
  • McGill
  • Peel
  • Guy-Concordia
  • Atwater
  • Lionel-Groulx
  • Lionel-Groulx
  • Charlevoix
  • LaSalle
  • De l'Église
  • Verdun
  • Jolicoeur
  • Monk
  • Angrignon
  • Longueuil–Université-de-Sherbrooke
  • Jean-Drapeau
  • Place-Saint-Henri
  • Vendôme
  • Villa-Maria
  • Snowdon
  • Snowdon
  • Côte-Sainte-Catherine
  • Plamondon
  • Namur
  • De la Savane
  • Du Collège
  • Côte-des-Neiges
  • Université-de-Montréal
  • Édouard-Montpetit
  • Outremont
  • Acadie
  • Parc
  • De Castelnau
  • Fabre
  • D'Iberville
  • Saint-Michel
  • Côte-Vertu
  • Cartier
  • De la Concorde
  • Montmorency
Message

Mailing address

Centre de transport adapté Société de transport de Montréal
3111 Rue Jarry Est
Montréal, Québec
H1Z 2C2

Requests for group transportation

Fax: 514 280-5317
e-mail: groupes.ta@stm.info

Teletype (TTY)

514 280-5308
Reserved for paratransit users unable to communicate verbally

Texte important

Special arrangements are available to those paratransit users who have major speech impediments or verbal communication limitations to facilitate their communication with our services. For more information, please contact customer service.

E-mail

transport.adapte@stm.info

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