The form has some pitfalls for screen readers. We recommend you to call us at 514 786-4636 option 6 then option 1.
If you are trying to contact customer service for the regular bus and métro network, or if you have any comments regarding the regular transit network, please use this form instead: Customer service for regular bus and métro network.
We cannot update your file (requests for transfer, changes to mobility aids, changes of address, etc.) or make reservations by email. For this type of request, please contact customer service at 514-280-8211 and select option 4.
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Please be assured that all e-mails are read carefully and remain confidential. Any incident requiring immediate action will receive priority treatment.
Centre de transport adapté Société de transport de Montréal 3111 Rue Jarry Est Montréal, Québec H1Z 2C2
Fax: 514 280-5317 e-mail: email@example.com
514 280-5308 Reserved for paratransit users unable to communicate verbally
Special arrangements are available to those paratransit users who have major speech impediments or verbal communication limitations to facilitate their communication with our services. For more information, please contact customer service.