List of public places served by Transport adapté
Click below for instructions to access the complete list of public places available in SIRTA. This is a list of places that are frequently visited by Transport adapté customers.
For each location in the list, you'll find a reservation code and details if the location has specific pick-up and drop-off places.
For more information about our list of public places, call us at 514-280-8211
Start your session in SIRTA.
After opening SIRTA, enter your file number and password.
Note: If this is your first time using the online reservation service, enter the month and day of your birth as a password (if you were born on September 14, your password is 0914). Then you will have to create a new password before making a reservation. The password must be at least eight characters, including at least one number, e.g., welcome9.
Under “Request for occasional transportation,” click “Create an occasional one-way trip.”
Under “Departure address,” click the arrow to the right of “Select a type of address” to see the list of options.
Select “Public places by address” or “Public places by name.”
Then click “Choose an address.” The list of public places will appear
Since its opening in fall 2017, CHUM has been a very busy public place.
Reserve a ride for the CHUM
There are two boarding and disembarking areas for Transport adapté, and reservations are only possible by telephone.
When you reserve by telephone, the Transport adapté agent will confirm your boarding and disembarking areas.
If you travel by minibus, your driver will drop you off in front of the main entrance of Pavillon C at 1051 Sanguinet Street.
If you travel by Transport adapté taxi, from Monday to Friday, between 6 a.m. and 8 p.m., your driver will drop you off at the inside entrance, located in the drop-off area in garage number 1.
At your confirmed departure time, you must:
- Go to your boarding area.
- If you have to wait before your confirmed departure time, you may use the CHUM departure lounge (located on the 1st floor after the Pavillon C elevators).
- Inform the staff member at the departure lounge reception desk of your presence, give them your name, your STM customer number and the boarding time and place provided by the agent when you made your reservation.
Whether traveling by minibus or taxi, you are responsible for being at your boarding area on time, either in front of the door at 1051 Sanguinet Street (minibuses) or at the drop-off area in garage number 1 (taxis). CHUM has a team of staff and volunteers on hand at the departure lounge to accompany you between the two areas and provide help if needed.
Exceptions: After 8 p.m., public holidays, Saturday and Sunday
Your driver will pick you up or drop you off at the door at 1051 Sanguinet Street (Transport adapté minibus or taxi).
CHUM departure lounge
Do you have any questions concerning the boarding and disembarking areas at the CHUM?
You can call Customer Service at 514-280-8211, option 4.
Unfortunately, the minibuses cannot enter the garage due to their height. Also, if the taxis parked like the minibuses in front of the door at 1051 Sanguinet Street during the week, they would cause too much traffic on the street. It is mainly for these two reasons that we have two boarding and disembarking areas.
At the moment, the SIRTA tool does not allow us to specify your boarding and disembarking areas when you make a reservation for the CHUM. For this reason, we ask our customers to speak to an agent to make a reservation for this address. The agent will be able to confirm your boarding and disembarking areas.