After-sales services in stations

Texte important

Starting February 7, all fare booth transactions (purchases and refunds) will be debit or credit only.

Regular fare OPUS cards
  Espace client At all fare booths
Buy a transit fare using a debit,  credit card or Paypass
yes
yes
Get information about a refund or an exchange
yes
yes
Recover transit fares on a lost registered card
yes
yes
Register your card (service also offered online)
yes
yes *
Replace a defective card
yes
yes *
Replace an expired card
yes
yes *
Texte important

* Services offered at fare booths in all stations: OPUS card must contain only STM fares.

Reduced fare OPUS cards
  Espace client At all fare booths
Buy a transit fare card using debit/credit card or Paypass
yes
yes
Get information about a refund or an exchange
yes
no
Recover transit fares on a lost card
yes
no
Replace a defective card
yes
no
Obtain a Photo ID Opus card (65 +)
yes
no
 
 
 
 
L'Occasionnelle fare cards
  Espace client At all fare booths
Replace an expired or defective card
yes
yes

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Espace client booths in métro stations

Open from métro opening to closing, seven days a week.

Espace client booths


Espace client booth - Terminus STM Fairview Pointe-Claire

The Espace client booth - Terminus STM Fairview Pointe-Claire is open from 11 a.m to 6 p.m, Monday to Friday, except on public holidays.


Espace client at Angrignon station

Transit fares for EXO, RTL and STL are now available-for-sale at Angrignon’s Espace client.

 
Texte important

The customer service centre at Berri-UQAM is now closed. Please visit one of our Espaces clients or use some of our after-sale services available in all stations.

 

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