Société de transport de Montréal (Back to home)

My voice My STM panel

Join the My Voice my STM panel to share your opinion and help shape the future of public transit in Montreal. Plus, you could win prizes! 

Publication date: October 6, 2026

Key information

  • A panel open to everyone who uses STM métro, bus or paratransit services. 
  • Up to 6 invitations per year to share feedback on your experience via email or SMS. 
  • A positive and meaningful way to improve your experience and that of the whole community.

Become a panelist 

Lots of prizes to be won

Taking part in the My voice my STM panel also gives you a chance to win prizes.  

Every 3 months, two $300 prizes are drawn at random from among new panel registrations (see contest rules).  

Each survey also gives you a chance to win one of two $200 monthly prizes (see contest rules). 

The My voice my STM panel brings together 30,000 people who share their experiences across the entire STM network on a variety of topics, such as: 

  • Quality of service in buses and the métro 
  • Universal accessibility needs 
  • Projects and initiatives being tested 
  • Perception of advertising campaigns 

Because your challenges are also ours, our team wants to hear from you so they can do their utmost to improve your travel in and around Montreal. 

How to participate

To register

  1. Click  «Join the panel».  
  2. Fill out the online registration form. 
  3. Confirm your registration via the confirmation email.

To take part in the surveys 

Survey invitations are sent out by email or SMS, depending on the choice you made when registering.  

Already a panelist and want to switch from email to SMS? Write us at info@mavoixmastm.info to have it changed.  

You can remain a panelist for as long as you like. 

Your involvement makes a difference 

Thanks to you, we have a better understanding of what we can improve to deliver: 

  • More reliable service, day in and day out 
  • An even safer network 
  • Clean and welcoming spaces 
  • Better communication between riders and our staff 

Results of our recent surveys

Our surveys focus on topics essential to your travel, such as:  

  • Service reliability 
  • Safety 
  • Cleanliness 
  • Interactions with our staff 

Here are the results of our most recent surveys on these four themes. 

Frequently asked questions