My voice My STM panel
Join the My Voice my STM panel to share your opinion and help shape the future of public transit in Montreal. Plus, you could win prizes!
Publication date: October 6, 2026
Key information
- A panel open to everyone who uses STM métro, bus or paratransit services.
- Up to 6 invitations per year to share feedback on your experience via email or SMS.
- A positive and meaningful way to improve your experience and that of the whole community.
Become a panelist
Lots of prizes to be won
The My voice my STM panel brings together 30,000 people who share their experiences across the entire STM network on a variety of topics, such as:
- Quality of service in buses and the métro
- Universal accessibility needs
- Projects and initiatives being tested
- Perception of advertising campaigns
Because your challenges are also ours, our team wants to hear from you so they can do their utmost to improve your travel in and around Montreal.
How to participate
To register
- Click «Join the panel».
- Fill out the online registration form.
- Confirm your registration via the confirmation email.
To take part in the surveys
Survey invitations are sent out by email or SMS, depending on the choice you made when registering.
Already a panelist and want to switch from email to SMS? Write us at info@mavoixmastm.info to have it changed.
You can remain a panelist for as long as you like.
Your involvement makes a difference
Thanks to you, we have a better understanding of what we can improve to deliver:
- More reliable service, day in and day out
- An even safer network
- Clean and welcoming spaces
- Better communication between riders and our staff
Results of our recent surveys
Our surveys focus on topics essential to your travel, such as:
- Service reliability
- Safety
- Cleanliness
- Interactions with our staff
Here are the results of our most recent surveys on these four themes.
- Service reliability – Rider awareness of good behaviour- 2024 (PDF - 79.69 Kb)
- Safety - Connecting with our riders and non-riders - January 2025 (PDF - 79.51 Kb)
- Cleanliness - Connecting with our métro riders - August 2025 (PDF - 79.54 Kb)
- Interactions with our staff - Our staff is here to assist you (PDF - 78.69 Kb)