Register your OPUS card
A registered OPUS card is your guarantee against loss or theft. Your card and any valid fares remaining on it when you report the loss or theft will be replaced.
It is not possible to recoup fares from an unregistered card.
*This guarantee does not apply to an OPUS card that has been expired for more than six months.
If you have a reduced fare OPUS card with a picture :
Your card is automatically registered and you already benefit from the replacement guarantee.
How to register your OPUS card
- Online form Your request will be processed within ten business days.
- In person: go to any station booth.
You have a brand-new OPUS card?
You can register it the day after your purchase.
If your card is lost or stolen
Regular-fare OPUS card:
Go to any station booth with a photo ID card. You will be given a new OPUS card charged with any fares remaining on the old one when you reported it lost or stolen. You will pay only the cost of a new OPUS card.
Reduced-fare OPUS card:
See a métro station agent at the fare booth or STM Photo Studio with a photo ID card. You will receive a new OPUS card charged with any fares remaining on the old one when you reported it lost or stolen. You will pay only the cost of a new OPUS card with photo.
N.B.: All cardholders, including minors, must go in person, as a new picture will be taken on site.
Can't get around?
Print this proxy form to be represented for certain services related to your OPUS card.