Register your OPUS card
A registered OPUS card is your guarantee against loss or theft. Your card and any valid fares remaining on it when you report the loss or theft will be replaced. If you have a reduced fare photo ID OPUS card, it is automatically registered and covered by the replacement guarantee.
*This guarantee does not apply to an OPUS card that has been expired for more than six months.
If you have a reduced fare OPUS card with a picture :
Your card is automatically registered and you already benefit from the replacement guarantee.
How to register your OPUS card
- Online form Your request will be processed within ten business days.
- In person: go to any station or an Espace client booth.
If you loaded your OPUS card with fares today, you must wait until tomorrow to exchange your card and recover its remaining balance of valid fares.
If your card is lost or stolen
Regular-fare OPUS card:
N.B.: All cardholders, including minors, must go in person, as a new picture will be taken on site.