Some 516 items were dropped on the tracks in 2015, stopping métro service for 895 minutes, interfering with the daily commute of thousands of customers. These delays are avoidable and the STM invites all transit users to change their habits to prevent such events from happening.
Montreal, November 28 - Each day, at least one item is dropped on the tracks in the métro, causing a service disruption. Indeed, some 516 items were dropped on the tracks in 2015, stopping métro service for 895 minutes, interfering with the daily commute of thousands of customers. These delays are avoidable and the STM invites all transit users to change their habits to prevent such events from happening.
To that end, the STM is urging customers to be vigilant. On train platforms, stay away from the edge and wait for the train well behind the yellow safety line. Hold your personal items securely and avoid handling them to prevent dropping them.
Never step down onto the tracks to retrieve an item
If a transit user drops an item, he or she must never take any risks and, especially, never step onto the tracks. Regardless of an item’s value, nothing justify taking such action, as it can lead to serious, even fatal injuries, in addition to being totally prohibited. Should anyone drop something on the tracks, that person should instead notify an STM employee, who will know how to proceed to retrieve the item.
New communication campaign
In the last few days, customers have noticed new poster ads on métro train platforms, as well as ground markings in stations where the problem is more prevalent.
The STM reminds everyone that cooperation is required all around and that customers play an important part in ensuring safe, more fluid circulation and reducing the number of métro service disruptions.
Conseiller Affaires publiques
Société de transport de Montréal
Téléphone : 514 280-7346
Courriel : Philippe.firstname.lastname@example.org