My Alerts 
Current situation
Union of Drivers, Operators, and Station Agents
Strike cancelled
- Regular bus and métro services on November 15 and 16
An agreement in principle was reached on the evening of November 14. Consequently, the strike scheduled for November 15 and 16 was lifted.
Union of Maintenance Employees
Strike Ended
- Regular bus and métro services since November 12
No agreement was reached with this union. The strike, which was scheduled to take place from November 2 to 28, ended. Service gradually resumed on the morning of November 12.
Frequently Asked Questions
The ARTM is not planning on issuing refunds for validated monthly or weekly passes.
Other fare types can be used at a later date or may be eligible for a refund, in line with the ARTM’s exchange and refund policy.
The exchange and refund policy is determined by the ARTM, which decides on pricing issues for the STM. If you have purchased a monthly pass for the coming month, it is refundable as long as it has not yet begun its first day of validity.
No refunds or financial compensation will be provided by the ARTM for monthly or weekly passes that have already been activated.
For unlimited fares (monthly, weekly, unlimited evening, unlimited weekend, 3 days, 24 hours) there is no issue as you can complete an unlimited number of trips during the validity period of your fare.
For 1-, 2-, 10-trip fares or for group fares, the 120-minute correspondence period remains in effect despite the strike. To complete your trip, your last eligible transfer must be validated within 120 minutes of your first fare validation.
We understand that the strike can have a significant impact on our customers. Rest assured that we are doing everything in our power to minimize the impact on our customers.
The ARTM will not offer monetary compensation for clients who will incur alternative travel costs or who are unable to travel to their workplace. Customers are encouraged to plan ahead, prioritize active transportation and work from home wherever possible.
The STM is committed to providing customers with daily updates on service status during the strike. If you are a regular public transit user, the monthly pass remains an economical option, even during reduced service.