Overview of the 2030 SOP

Overview of the 2030 Strategic Organisational Plan | Société de transport de Montréal

Our vision is to be a leader in sustainable mobility

Mission

The STM develops and provides a public service essential to the Montréal community, offering a mobility experience that is safe, accessible, people-focused and efficient, in addition to playing a key role in the fight against climate change.

Values

• Commitment to customers and the community
• Collaboration and transparency
• Pride and accountability
• Safety and well-being

Our three strategic orientations

• Enhance the employee experience at the STM to foster engagement
• Improve customer experience and loyalty to the STM
• Increase the performance and agility of our operations

View the complete 2030 SOP (in French only)