Overview of the 2030 Strategic Organisational Plan | Société de transport de Montréal

Our vision is to be a leader in sustainable mobility


The STM develops and provides a public service essential to the Montréal community, offering a mobility experience that is safe, accessible, people-focused and efficient, in addition to playing a key role in the fight against climate change.


  • Commitment to customers and the community
  • Collaboration and transparency
  • Pride and accountability
  • Safety and well-being


Our three strategic orientations

  • Enhance the employee experience at the STM to foster engagement
  • Improve customer experience and loyalty to the STM
  • Increase the performance and agility of our operations

View the complete 2030 SOP (in French only)

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