Safety: STM extends the move along order within its facilities until April 30, 2027

The move along order is intended to provide special constables with an additional tool to maintain social balance within stations, by addressing the occupation of facilities for non-transport-related purposes that may affect the sense of safety among customers and employees. This measure was applied nearly 2,500 times per month by special constables during the winter period, contributing to improvements in certain operational indicators.

The STM believes this measure helps stabilize the situation and limit undesirable behavior in the metro. Its renewal for the coming year is part of a series of safety measures implemented by the STM.

“To continue attracting more ridership to the metro, we must continue to enhance customers’ sense of safety within the network, and we are taking action to that end. Of course, we are aware that the move along order cannot be the only tool. This measure is part of a set of measures the STM is implementing to ensure safety and a sense of security in the network, and we will continue to improve them,” said Aref Salem, chairman of the STM’s board of directors.

Winter data analysis

An analysis of operational data shows that several indicators have improved or stabilized since the implementation of measures such as the move along order in mid-March 2025. Service reliability has improved thanks to a decrease in the number of service interruptions due to intentional disruptive behaviour. Number of people being escorted out at closing time is decreasing, thereby making it easier for employees to close the stations.

Operational indicators (November 2025 to March 2026 vs. same period last year):

• People being escorted out at closing time: -36%
• People being escorted out during operations: -2%
• Special constables’ interventions for incivility: -2%
• Assaults on employees: ±0%
• Service interruptions: -22% in the number of service interruptions lasting 5 minutes or more caused by intentional disruptive behaviour.

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medias@stm.info