Navette Or by taxi The STM offers a new service in Pointe Claire

Press release

Montréal, August 22, 2012  –  As a way of better meeting the needs of Pointe Claire senior citizens, Société de transport de Montréal (STM) will offer a new, on-call Navette Or by taxi service as a pilot project starting next September 4.

“Financed equally by Transport Québec and the Montréal Urban Agglomeration, as part of STM’s public transit service improvement program (PASTEC), the new service provides a means for Pointe Claire seniors to get around locally that is adapted to their needs. The Navette Or by taxi will make it easier for these customers to reach a number of facilities, such as for health or leisure, in addition to requiring fewer transfers and reducing the usual travel times,” declared Marvin Rotrand, vice-chairman of the STM board.

“The STM deserves to be congratulated for this innovation. I am convinced that a taxi service costing as little as the price of a bus ticket will really be appreciated by our senior citizens,” emphasized Bill McMurchie, mayor of Pointe Claire.

The service will be available to customers 65 and over, Monday to Friday, from 8:30 a.m. to 4:30 p.m. at some thirty designated stops. Customers will be free to choose their departure and return times within that timeframe, but taxi rides will only be provided between two such stops. The local landmarks served by the Navette Or include major residences for seniors, Lakeshore General Hospital, Fairview Pointe Claire shopping centre, YMCA and the public library.

To take advantage of this service, customers must register 72 hours prior to their first request for transportation by calling Pointe Claire’s assistance for seniors section at 514 630-1248 or by contacting the STM at 514 280-9055. They will then have to provide an ID card proving their age. After, customers must reserve their taxi transportation the day they need it, at least 40 minutes ahead of time. They can also reserve for the return trip in a single call. Customers should show up at the stop a few minutes before the stated time. When boarding, they are required to produce their photo ID OPUS card to pay the reduced fare. Weekly and monthly transit passes, cash and tickets on disposable magnetic cards are all accepted as payment for the taxi ride. Registered customers can be accompanied by a maximum of three other non-registered people, as long as they pay the required fare.

Information about this service is also available in the Shared taxibus section of the STM website at www.stm.info. Customers can also obtain schedule information for the STM’s regular bus service by calling AUTOBUS at 514 288-6287, from the STM website, from its mobile site at m.stm.info, by SMS messaging by calling 52786, or through our iPhone and Android apps.

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