STM announces internal changes to better adapt to the evolving travel habits of its customers


The STM is announcing changes to its executive committee to ensure focus on its primary mission.

The Société de transport de Montréal (STM) is announcing changes to its executive committee to ensure focus of its strategic efforts on its primary mission: offer a safe, reliable, fast, user-friendly and accessible public transit service to all Montrealers.

Faced with evolving travel habits of its customers, the STM has to rethink and shift how we plan and deliver service to ensure it offers more flexibility and performance to the greatest benefit of its customers.

As of February 13, its executive committee will now have five executive directors, rather than eight, as well as two deputy general directors. All of the responsibilities and expertise of STM employees will be integrated within those departments.

This new corporate structure will also make it possible to maximize collaboration and agility within the STM in addition to laying the necessary foundations for the all-electric transformation.

“As the environment in which we evolve continues to challenge us and inspire us to change and assume our role as a leader in sustainable mobility, it is crucial for us that we equip ourselves with a transversal structure to better support our employees in the delivery of our service, for the benefit of all Montrealers,” explains Marie-Claude Léonard, Chief Executive Officer of the STM.

It should be noted that these changes will reduce by 8% the payroll of the executive committee.