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En collaboration avec la STM et l’AMT, les services de police des villes de Montréal, Laval et Longueuil lancent ce matin la campagne « Réagissez – dénoncez ». L’objectif : rappeler aux usagers qu’il est important d’agir et de dénoncer les agressions et les incivilités de nature sexuelle qui pourraient survenir en transport collectif.
The STM salutes the work of the Montréal police department (SPVM) that led to the arrest of three people with regards to them illegally entering metro installations, filming their intrusion and posting it on social media.
A plan to secure STM installations was implemented several years ago and has been constantly improved upon since. In this particular instance, the site was quickly secured once their entry point was identified. The métro system is one of the safest in the world and features over 2000 surveillance cameras along with other security measures.
À l’occasion d’une conférence prononcée le 7 avril dernier à l’invitation du Conseil des relations internationales de Montréal (CORIM), le Secrétaire général de l’Union internationale des transports publics (UITP), M. Alain Flausch, s’est entretenu des pistes de solution qui s’offrent aux acteurs dans un contexte de mobilité urbaine en constante évolution.
Montréal, April 7, 2016 – The Société de transport de Montréal (STM) released its 2015 Annual Report, which marks its strategic shift to customer experience excellence.
“The year 2015 marked the beginning of a new cycle, putting improvement of the customer experience at the core of our actions,” said Philippe Schnobb, Chair of the Board of Directors. “This shift is based on a clear improvement of the STM’s capacity to deliver the scheduled service promised to the customers and on massive investments in infrastructure maintenance.”
Montréal, le 7 avril 2016 – La Société de transport de Montréal (STM) a rendu public son Rapport annuel 2015 qui marque son virage stratégique vers l’excellence de l’expérience client.