How to use SIRTA
- A few clicks to reserve
- How to use SIRTA
- Log into account
- Reserving occasional transportation one-way trip
- Reserving occasional transportation two-way trip
- Reserving regular transportation one-way trip
- Reserving regular transportation two-way trip
- Review your schedule of trips
- Cancelling occasional transportation
- Suspending regular transportation
- Permanently cancelling regular transportation
In the last version, universal accessibility was given special attention and several improvements were made. For example, navigation was revised and error messages were simplified.
We have added a functionality that allows users to reset their password directly in SIRTA. However, it is necessary to have an email address in your record to use this functionality.
We are continuing our efforts with a group of SIRTA users to identify improvements for a future version.
A few clicks to reserve
Avoid waiting on the telephone at any time with SIRTA. You can request regular transportation or an occasional ride, and view all confirmed trips for a 7-day period. You don’t know SIRTA yet? Go to stm.info/ta and take a look at the videos. An agent can also coach you when you make a reservation for the first time. Call either customer service at option 4 or the reservation desk at option 1 to ask for someone. One of our staff member will call you back to assist you with SIRTA.
How to use SIRTA
Have you tried the online reservation system yet ? No need to wait any further, it’s so convenient.
A Transport adapté customer, Martin Juneau shares his tips about reserving trips online with SIRTA.
Take a look at our videos showing the online reservations process, one step at a time.
Be advised that some videos were filmed with an earlier version of SIRTA.
Log into account
Reserving occasional transportation one-way trip
Reserving occasional transportation two-way trip
Reserving regular transportation one-way trip
Reserving regular transportation two-way trip
Review your schedule of trips
Cancelling occasional transportation
Suspending regular transportation
Permanently cancelling regular transportation
For more information, see the SIRTA User Guide.