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New!

In the last version, universal accessibility was given special attention and several improvements were made. For example, navigation was revised and error messages were simplified.

We have added a functionality that allows users to reset their password directly in SIRTA. However, it is necessary to have an email address in your record to use this functionality.

We are continuing our efforts with a group of SIRTA users to identify improvements for a future version.

A few clicks to reserve

Avoid waiting on the telephone at any time with SIRTA. You can request regular transportation or an occasional ride, and view all confirmed trips for a 7-day period. You don’t know SIRTA yet? Go to stm.info/ta and take a look at the videos. An agent can also coach you when you make a reservation  for the first time. Call either customer service at option 4 or  the reservation desk at option 1 to ask for someone. One of our staff member will call you back to assist you with SIRTA.

How to use SIRTA

Have you tried the online reservation system yet ? No need to wait any further, it’s so convenient.

A Transport adapté customer, Martin Juneau shares his tips about reserving trips online with SIRTA.

Consult the accessibility page for more info on the external medias.

See Reserving with SIRTA is easy and convenient! on YouTube

Take a look at our videos showing the online reservations process, one step at a time.

Be advised that some videos were filmed with an earlier version of SIRTA.

Log into account

Consult the accessibility page for more info on the external medias.

See Log into account on YouTube

Reserving occasional transportation one-way trip

Consult the accessibility page for more info on the external medias.

See Reserving occasional transportation one-way trip on YouTube

Reserving occasional transportation two-way trip

Consult the accessibility page for more info on the external medias.

See Reserving occasional transportation two-way trip on YouTube

Reserving regular transportation one-way trip

Consult the accessibility page for more info on the external medias.

See Reserving regular transportation one-way trip on YouTube

Reserving regular transportation two-way trip

Consult the accessibility page for more info on the external medias.

See Reserving regular transportation two-way trip on YouTube

Review your schedule of trips

Consult the accessibility page for more info on the external medias.

See Review your schedule of trips on YouTube

Cancelling occasional transportation

Consult the accessibility page for more info on the external medias.

See Cancelling occasional transportation on YouTube

Suspending regular transportation

Consult the accessibility page for more info on the external medias.

See Suspending regular transportation on YouTube

Permanently cancelling regular transportation

Consult the accessibility page for more info on the external medias.

See Permanently cancelling regular transportation on YouTube

For more information, see the SIRTA User Guide.

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