When an object is found, it usually takes about a week for it to arrive at the lost and found centre.
What to do:
If you have lost an object in the métro, on a bus, or at an STM office, please do the following:
- Wait 1 week.
- Go to the lost and found centre. If the object was returned to us, you will find it there.
Lost and found items are kept for 3 weeks. After this time, they are given to a charitable organization.
Business hours and location
Lost and found centre
(Mezzanine level, near the turnstiles)
Open on Tuesday and Thursday, 8 a.m. to 3:30 p.m.
Closed Monday, Wednesday, Friday, Saturday, Sunday and legal holidays.
For more information, call STM-INFO + 8 for English, followed by options 6 and 2
(514 786-4636 + 8 + 6 + 2).