You are required to wear a seatbelt during trips. If you are unable to buckle it yourself, the driver will assist you.

The use of a lap belt (or pelvic belt) is mandatory for those travelling in wheelchairs on minibuses and accessible taxis.
Wheelchair seatbelts (for posture support) are designed to hold you in position, but do not protect you from injury in the event of an accident. If you are exempted from wearing a seatbelt, a copy of the certificate issued by the Société de l’assurance automobile du Québec attesting to your inability to wear a seatbelt must be sent ahead of time to paratransit customer service. You should also keep a copy with you when using paratransit services.

Safe transportation of children

Any child who is less than 63 cm. tall when seated (measured from the seat to the top of the head) must be buckled into a seat appropriate to their height and weight (an infant, baby, or child car seat). It is up to yout to provide the seat, which will be installed in the vehicle by the driver, and you must also place the child in the seat and buckle the seatbelt. When making reservations, it is important to mention that you will be travelling with a child and the type of seat you will be bringing with you. If you are unable to provide the necessary car seat, you may travel by taxi if your physical condition permits.

If you are physically unable to handle the car seat yourself, you should arrange for a third person to help you at the pick-up and drop-off points or to be accompanied by them. The assistance of a companion is also recommended to help with and ensure the safety of the child throughout the trip. Be sure to mention the presence of this companion when making the reservation.

For complete details on standards applicable to the transportation of children, please refer to the SAAQ Web site: h or contact customer service at 514-280-8211 (option 4). .

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