Ready for winter?

Ready for winter?

From one year to the next, we sometimes forget the impact of all that beautiful snow that blankets the city. It can affect and delay getting around for several days. At Transport adapté, we’re used to it! During bad weather, we put all our efforts toward avoiding any disruptions to service. So, let’s remind ourselves of these little tips that will help in dealing with the coming winter season.

Let’s make it easier on ourselves

Delays and longer than usual travel times should be expected when there are snowstorms and in the days that follow. If you feel that conditions are less than optimal for heading outside, consider cancelling your ride as soon as possible. If you are still going out, help us make your ride easier by making sure your entrance is cleared of snow so that our driver may reach your door. Accesses should also be cleared at your destination.

Also, be advised that, in order to accommodate the greatest number of paratransit service users, the reservations’ agent may suggest that you put off your transportation to later, when it is less busy.

Accessible bus service maintained during bad weather

Regardless of outdoor conditions, accessible bus service is maintained. However, when looking outside, if you see that sidewalks and streets are icy or covered with snow, it may prove difficult, if not impossible, to safely extend the bus ramp.

The secret to avoiding that? Getting information before you head out. Go to our stm.info website when conditions take a turn for the worst. You’ll see messages for wheelchair users on a blue background. Accordingly, they will tell you about:

  • Any difficulties ensuring accessible service at specific bus stops
  • Our inability to deploy the ramp at specific accessible bus stops
  • Possibly postponing your trip, in the event of major storms

These messages are displayed as soon as snow accumulations are in the forecast and they remain posted until snow removal operations are completed. This way, you have all the information you need to make the right decision for yourself.

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