Bus and métro occupancy level

Bus occupancy levels

Since we launched real-time info, all STM vehicles have been equipped with passenger counters that provide real-time passenger counts for each bus in service. This is a useful tool for planning your trips outside of peak periods whenever possible, making it easier to keep your distance from other customers.

Based on this data and the potential number of bus passengers, we calculate the occupancy level in a given bus and display it as follows:

Nearly empty. Distancing possible.

Some seats available. Distancing not possible.

Standing room only. Distancing not possible.

Nearly full.

This will tell you the buses’ current occupancy levels, not the expected or estimated levels when they arrive at your stop.

On the new mobile site

Taux d'occupation des bus

To view bus occupancy levels, go to Schedules in the bottom menu and select a bus line.

The symbol in the upper right corner of the bus icon indicates the real-time occupancy level. You can also select a stop to see the occupancy levels of the next buses departing from there.

Tap the bus icon to see an explanation of the symbol.

 

On the website

There are two ways to check bus occupancy levels:

  1. Next to the departure time in the “Getting around” and “Useful info” sections. This information can then be read by a screen reader.
  2. Under the “Schedules and maps” tab in the “Getting around” section. Select the line and direction, and your bus’s real-time position will be displayed on the map, accompanied by an icon showing its occupancy level.

 

On the apps

Mobile app developers also have access to this real-time data. Our partner apps Chrono and Transit already give bus occupancy levels. See our apps gallery to find out more.

Métro occupancy level

The estimated métro occupancy level is available for all Azur trains, and therefore for all Orange line stations. This is a useful tool for planning your trips outside of peak periods whenever possible, making it easier to keep your distance from other customers.

Based on our data, we calculate the occupancy level and display it as follows:

Nearly empty. Distancing possible.

Some seats available. Distancing not possible.

Standing room only. Distancing not possible.

Nearly full.

 

On the new mobile site

Taux d'occupation des bus

Estimated occupancy levels are available for all Azur trains, on the schedule page for each Orange line station. You can view them on your mobile device at mob.stm.info. Go to Schedules > Métro > Orange line and select your station.

 Estimated occupancy levels are calculated from ridership history. The estimated occupancy is a useful tool for planning your trips outside of peak periods whenever possible, making it easier to keep your distance from other customers.

The symbol at the top of each bar represents the estimated occupancy level for that station during the indicated window.

Tap the symbol to see the explanation of that occupancy level.

 

On the website

On our home page, click on Schedules and Maps, go to the Métro tab and select Orange line. Select your station from the list to see its estimated occupancy levels, which are calculated from ridership history.

 

In-station

You will see a new symbol in the upper right corner of the screens on the Orange line station platforms.

Using an artificial intelligence system, we can estimate the occupancy level for each car. This data is refreshed every minute.

If there is only standing room available on the next train, we recommend that you head to the back or front of the train, depending on the occupancy level.

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