Bus network redesign

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The online consultation for residents and workers on L’Île-des-Sœurs is now closed. Thanks for your participation.

Why redesign the bus network?

By 2026, several major public transit projects (REM, Pie-IX BRT, extension of the Blue line, addition of 300 hybrid buses to our fleet) and real-estate projects will be completed. They will influence the development of our bus network and the way our customers use it.

It is an opportunity for us to rethink and adapt the bus network’s development and architecture. To make it more attractive for our customers, we are currently creating a redesign strategy to be implemented over the next few years.

Performance and coverage

In an ideal world, the bus network would be high-performing in its speed, frequency and efficiency and have an extensive coverage area. The reality, however, is that we have to make choices to find a balance between service performance and the coverage area. A big part of this balance is found in the bus network’s architecture and structure.


To develop our strategy, we need you. Different consultation phases have been planned throughout the entire project.

Workshops were held in summer 2018 with stakeholders from different areas:

  • Environmental and public transit organizations
  • Employer representatives
  • Mobility and public health researchers and university professors
  • Community
  • Disabled community/universal accessibility

Proposals were presented to gather stakeholder comments based on the realities of the clienteles that they were representing and their expertise. A preliminary orientation was established around rebalancing planning principles in favour of service performance (linearity, increased departure frequency), while the scope of the coverage area would be ensured by secondary orientations.

An extensive online consultation called “Design a network to fit your priorities” was carried out last fall. The purpose of the web survey was to measure the relative importance of various aspects of the networks’ attractiveness for customers:

  • Walking distance to get to bus stop
  • Frequency of bus service
  • Presence or not of a bus-to-bus transfer
  • Duration of bus trip

Watch the video that we made for the web consultation to better understand the different options offered within the bus network’s architecture:

Consult the accessibility page for more info on the external medias.

See Consultation on the bus network redesign on YouTube

In parallel, discussion workshops were held with customers that could have had difficulties filling out the online survey to ensure all groups were represented: seniors, community and visually-impaired.

Close to 19,000 people responded to the survey, allowing us to obtain a sample representative of all types of clientele.

The first sector consultation was held on L’Île-des-Sœurs, as the first phase of the REM will arrive there in 2021. A participatory workshop was held on April 24, 2019, during which residents and workers from the sector were invited to comment on various scenarios for the bus network redesign. The consultation continued in the form of an online servey, which is now closed.

Gradually, consultations will be held in other sectors of the Island of Montréal between now and 2026.

What’s next?

We are finalizing the analyses from Phase II. The strategy’s key orientations and a defined action plan will be presented next.

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