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Customer Service
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If you want to …
- Replace your regular fare OPUS card - 90 days before the expiration date
- Replace your expired regular fare OPUS card
- Replace a defective OPUS card
- Correct a transaction error
- Register your OPUS card
- Recover the fare balance on a lost, stolen or damaged
photo ID OPUS card (regular fare and reduced fare)
- Obtain a request form for a photo ID OPUS card for reduced
- Obtain Maestro status
- Obtain a photo ID OPUS card for reduced fares (only for clients having functional limitations or seniors 65 years and over)
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Go to the Customer Service Centre: |
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Berri-UQAM métro station
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Open :
Monday to Friday, 7 a.m. to 9 p.m.
Saturday, Sunday and Legal Holidays,
9 a.m. to 4 p.m.
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Or to one of the service points
located at
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Côte-Vertu
, Lionel-Groulx
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Honoré-Beaugrand, Jean-Talon
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Open :
Monday to Friday, 7 a.m. to 9 p.m.
Closed on
Saturday, Sunday and Legal Holidays.
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and at the STM terminus
at Fairview Pointe Claire.
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Open :
Monday to Friday, 11 a.m. to 6 p.m.
Closed on
Saturday, Sunday and Legal Holidays.
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STM Photo Studio
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If you want to …
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Go to STM Photo Studio: |
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STM Photo Studio
1717 Berri Street
Berri-UQAM Métro
Read More >>
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Open :
Monday to Friday, 11:30 a.m. to 6 p.m.
Saturday and Sunday, 10:30 a.m. to 5 p.m
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If you want a refund for a transit fare no longer in use
Go to the Lost & Found counter at
Berri-UQAM métro station |
Open :
Monday to Friday, 8 a.m. to 6 p.m.
Closed on
Saturday, Sunday and Legal Holidays.
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