Customer service centres | Espace client

At an Espace client or service centre, you can: 

  • Replace a regular fare OPUS card - 90 days before its expiry date
  • Recover the balance paid on a lost, stolen, or damaged registered OPUS card (regular or reduced fare)
  • Get an application form for a reduced fare OPUS card
  • Obtain Maestro status
  • Replace an expired regular fare OPUS card
  • Obtain a reduced fare photo ID OPUS card (only for seniors 65 years and over, and for Paratransit users)

Bank terminals make it possible to pay with:  Credit (Visa, Mastercard), Interac, Contactless (paypass)

At an Espace client in addition to selling fare cards, fare collectors there can perform a variety of tasks related to after sales service.

Go to one of the service points located at:

Espaces clients

Open from opening to closing of the station 7 days a week near the turnstyles

AngrignonBonaventureCôte-des-Neiges Côte-Vertu Accessible en fauteuil roulant - Guy-Concordia (exit Guy) Henri-Bourassa Accessible en fauteuil roulant - Honoré-Beaugrand - Jean-Talon Accessible en fauteuil roulant Lionel-Groulx Accessible en fauteuil roulant - McGill (near the Eaton Center) - Pie-IX - Saint-Michel - Snowdon Accessible en fauteuil roulant - Université-de-Montréal

Berri-UQAM: open on December 17, 2018
Terminus STM Fairview : open on January 7, 2019

Customer service centres

Berri-UQAM  Accessible en fauteuil roulant
Mezzanine level (near the turnstyles)

Business hours
Monday to Friday, 7 a.m. to 9 p.m.
Saturday, Sunday and legal holidays, 9 a.m. to 4 p.m.

Closed from December 22 to January 6.
Espaces clients : Open from opening to closing of the station 7 days a week near the turnstyles

Terminus STM Fairview Pointe-Claire

Business hours
Monday to Friday, 11 a.m. to 6 p.m.
Closed Saturday, Sunday and legal holidays.

December 25 and 26 : closed
December 29 and 30 : closed
January 1 and 2 : closed


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