Customer service centres | Espace client

At an Espace client or service centre, you can: 

  • Replace a regular fare OPUS card - 90 days before its expiry date
  • Recover the balance paid on a lost, stolen, or damaged registered OPUS card (regular or reduced fare)
  • Get an application form for a reduced fare OPUS card
  • Obtain Maestro status
  • Replace an expired regular fare OPUS card
  • Obtain a reduced fare photo ID OPUS card (only for seniors 65 years and over, and for Paratransit users)

Bank terminals make it possible to pay with:  Credit (Visa, Mastercard), Interac, Contactless (paypass)

At an Espace client in addition to selling fare cards, fare collectors there can perform a variety of tasks related to after sales service.

Go to one of the service points located at:

Espaces clients - Metro stations

Open from opening to closing of the station 7 days a week near the turnstyles.


Espaces clients - Terminus STM Fairview Pointe-Claire

Open Monday to Friday, 11 a.m. to 6 p.m., closed Saturday, Sunday and legal holidays


Customer service centre

Berri-UQAM  Accessible en fauteuil roulant
Mezzanine level (near the turnstyles)

Business hours
Monday to Friday, 7 a.m. to 9 p.m.
Closed on weekends and legal holidays.

Espaces clients : Open from opening to closing of the station 7 days a week near the turnstyles

       

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