After-sales services in stations

New! You can now receive after-sales services in all network stations.

Regular fare OPUS cards
  Espace client At all fare booths
Buy a transit fare using a debit/credit card or Paypass
yes
no
Get information about a refund or an exchange
yes
yes
Recover transit fares on a lost registered card
yes
yes
Register your card (service also offered online)
yes
yes
Replace a defective card
yes
yes
Replace an expired card
yes
yes
Texte important

Services offered at fare booths il all stations: OPUS card must contain only STM fares. Cash transactions only.

Reduced fare OPUS cards
  Espace client At all fare booths
Buy a transit fare card using debit/credit card or Paypass
yes
no
Get information about aa refund or an exchange
yes
no
Recover transit fares on a lost card
yes
no
Replace a defective card
yes
no
L'Occasionnelle fare cards
  Espace client At all fare booths
Replace an expired or defective card
yes
yes

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Espace client booths in métro stations

Open from métro opening to closing, seven days a week.


Espace client booth - Terminus STM Fairview Pointe-Claire

Open Monday to Friday, 11 a.m. to 6 p.m., closed Saturday, Sunday and public holidays.
 

Espace client at Angrignon station

Transit fares for EXO, RTL and STL are now available-for-sale at Angrignon’s Espace client.

 
Texte important

The customer service centre at Berri-UQAM is now closed. Please visit one of our 16 Espaces clients or use some of our after-sale services available in all stations.

 

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