Services offered in métro stations
STM Managers Here to Help
A pilot project is underway in our transit system.
The Onboard Managers program, which has been gradually rolling out since the beginning of the year, puts STM managers from every department on the metro and at bus stops, loops, and bus terminals during busy times on Tuesdays and Wednesdays during peak hours.
You’ll find them everywhere throughout the system with their easy-to-spot yellow vests marked “ici pour vous aider,” ready to provide support and information.

Each manager participates once a month. Their role is to interact with riders and staff, answer general questions, and report on any issues they may notice.
To make your commute easier, feel free to say hello—they’re there to answer your questions and improve your riding experience.
All fare booth transactions (purchases and refunds) are debit, credit or paypass only.
Regular fare OPUS card
- Buy a transit fare using a debit, credit card or Paypass
- Get a designated OPUS card for AB, ABC or ABCD 1-trip, 2-trip or 10-trip fares
- Request a refund
- Recover transit fares on a lost registered card
- Register your card (service also offered online)
- Replace a defective card
- Replace an expired card
Reduced-fares OPUS card
- Buy a transit fare card using debit/credit card or Paypass
- Request a refund
- Recover transit fares on a lost card
- Replace a defective card
- Obtain a Photo ID OPUS card (65 +)
How to get an OPUS reduced fare - Students card
L'Occasionnelle fare card
- Replace an expired or defective card
Can't get around?
Print this proxy form to be represented for certain services related to your OPUS card.
Opening hours of services in métro with a station agent
From opening to closing, seven days a week.