Ride the métro and bus safely

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Safety habits

On the bus

To travel safely on the bus, adopt these simple habits:

• Stay behind the yellow line near the driver
• Hold on securely when moving around
• Keep your personal belongings close

When boarding or exiting the bus:

• Stay out of the bus’s blind spots
• Make eye contact with the driver
• Watch for intersections
• Keep a safe distance from the bus

On the métro

For your safety on the métro:

• Stay behind the yellow line on the platform
• Never go onto the tracks
• Keep your belongings away from the tracks
• Ask for assistance if you don’t feel well

Going onto the tracks may result in a $500 fine.

Escalators

For your safety when using escalators:

• Hold the handrail
• Keep the steps clear
• Avoid carrying bulky items
• Ask for help with a stroller
• Stand facing the direction of travel
• Do not run 

Teams there for your safety

You can rely on our teams throughout the network.

• Special constables
• Safety ambassadors
• Station employees

Look for yellow or blue uniforms.

Ask for help at any time.

Riding the bus at night

Between-stations service lets you get off closer to your destination.

Frequently asked questions

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