Contact us
Have an unanswered question or a comment to share? We’re here to help online or by phone.
For paratransit-related questions, contact our dedicated team.
Write to us
Mailing address
Société de transport de Montréal
800, rue de la Gauchetière Ouest
Montréal (Québec) H5A 1J6
Canada
Call us
Customer Service
Call 514-STM-INFO (514-786-4636) for questions about the STM network:
- Routes and general information: Option 4
- Comments or complaints: Option 6
Monday to Friday: 8:30 a.m. to 4:30 p.m.
Closed Saturday, Sunday and legal holidays.
OPUS card
For questions about the OPUS card call: 514-786-OPUS (6787)
Monday to Friday: 8 a.m. to 6 p.m.
Closed Saturday, Sunday and legal holidays
Lost and found counter
Lost or found items call: 514-STM-INFO (514-786-4636) Option 7
Monday to Friday: 8 a.m. to 6 p.m.
Closed Saturday, Sunday and legal holidays
Bus schedules
Upcoming bus times: 514-288-6287
24 hours a day, 7 days a week
Paratransit
Need help in the STM network?
Other contacts
OPUS à l’année and OPUS & Cie
Contact Exo for questions about these subscriptions.
Media relations
For members of the media only.
Commercial activities
Contact Trangesco for STM business matters.
City of Montréal services
Dial 311 for snow removal, public works or to report an issue.
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