Paying STM fines
Have you received a statement regarding an offence in the STM network? Here’s how to pay it or contest it within 30 days.
Publication date: October 6, 2026
Key information
- You have 30 days to plead guilty or not guilty.
- If you plead guilty, the fine must be paid within the same 30-day period.
- To pay by mail, send a cheque payable to the City of Montréal.
- To pay in person, go to a Montreal borough office or an Accès Montréal office.
- Cash payments or payments via financial institutions are not accepted.
What to do after receiving a statement of offence
The STM issues a statement of offence (a ticket) when a network rule is broken. For example:
- Delaying métro doors from closing
- Smoking or vaping in a vehicle or facility
- Drinking alcohol in the network
- Riding scooters or bicycles indoors
- Travelling without paying the transit fare
If you receive a statement of offence, follow the steps below.
Respond within 30 days
- You must indicate whether you plead guilty or not guilty within 30 days of receiving the statement. This date is indicated in Box E of the Service section of the statement of offence or in another official reference document.
- If you represent a company, an authorized representative may sign on your behalf.
If you plead guilty
- You must pay the full amount indicated on the statement of offence.
- Late fees apply if the amount is not paid within 30 days.
If you plead not guilty
- Complete the not-guilty plea on the reply form of the statement and mail it to the address indicated.
- You will receive a court summons with the date, time and location of your hearing.
- You may submit preliminary applications to resolve legal issues beforehand.
If you don’t respond or don’t pay in full within 30 days
- You are automatically considered to have pleaded not guilty.
- The Court will rule without further notice.
- Interest and late fees may be added to the original fine.
How to pay an STM fine
By mail
- Make your cheque payable to the City of Montréal.
- Print your name and the statement of offence number on the back. Once cashed, the cheque serves as your receipt.
- Mail it to:
City of Montréal
P.O. Box 11046
Downtown Station
Montréal (Québec) H3C 4Y2
In person
- City of Montréal borough offices
- Accès Montréal offices
Payments not accepted
Cash payments or payments via financial institutions are not accepted.
Need help or information?
Payment information
City of Montréal
514 872-2964
Information on statements of offence
STM Bus & Metro Safety
514 786-4636
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