Customer service and Universal accessibility committee

Customer service and Universal accessibility committee

This committee has a mandate to study the needs, methods and solutions to be applied in relation to:

  • the public transit service that the Société provides to passengers
  • improving relations with customers from ethnocultural communities and visible minorities
  • universal accessibility

It makes the appropriate recommendations to the board.

Chair, members and participants of the committee

Catherine Morency
Board member and committee chair

Laurence Parent
Vice-chair of the Board and committee member

Suzanne Lareau
Board member and committee member

Sylvain Le May
Board member and committee member

Éric Alan Caldwell
Chairman of the Board and ex officio committee member

To be determined
External member

Marie-Claude Léonard
CEO

Étienne Lyrette
Deputy Director General – Strategy, Partner Relations and Communications

Nathalie Clément
Executive Director – Planning, Service Delivery and Customer Experience and committee coordinator

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