Customer service and Universal accessibility committee
This committee has a mandate to study the needs, methods and solutions to be applied in relation to:
- the public transit service that the Société provides to passengers
- improving relations with customers from ethnocultural communities and visible minorities
- universal accessibility
It makes the appropriate recommendations to the board.
Chair, members and participants of the committee
Catherine Morency
Board member and committee chair
Laurence Parent
Vice-chair of the Board and committee member
Suzanne Lareau
Board member and committee member
Sylvain Le May
Board member and committee member
Éric Alan Caldwell
Chairman of the Board and ex officio committee member
To be determined
External member
Marie-Claude Léonard
CEO
Étienne Lyrette
Deputy Director General – Strategy, Partner Relations and Communications
Nathalie Clément
Executive Director – Planning, Service Delivery and Customer Experience and committee coordinator