The métro system can be accessed by most wheelchairs, both manual and motorized, as well as by three- and four-wheel scooters.
Elevators may be used by all passengers, particularly those in wheelchairs or with reduced mobility.
Persons with a visual or intellectual disability who can ride the STM’s integrated bus and métro system but need to be accompanied because of difficulties with temporal or spatial awareness or other personal safety issues can do so in a number of different ways.
In winter, accessible service is offered at accessible bus stops. However, under conditions of heavy snowfall or freezing rain, safely extending the ramp at accessible bus stops may prove too difficult.