The STM’s universal accessibility policy

The STM wishes to minimize the barriers to the use of its bus and metro system to all of its customers, including clients with functional limitations, while continuing to offer a high quality paratransit service.

A more accessible bus and metro system favours the independence and contributes to the social inclusion of persons with functional limitations.

The STM is more and more improving the access to disabled persons: 150 bus routes are accessible to wheelchair users. Seven metro stations along the Orange line are now equipped with elevators (Henri-Bourassa, Côte-Vertu, Lionel-Groulx, Berri-UQAM, Cartier, de la Concorde and Montmorency).

WELCOME ABOARD THE LOW-FLOOR BUS

As of 2009, the ramp for clients in wheelchairs is located at the front door on the new buses including the articulated buses.

Thus, the STM low-floor buses either have a ramp at the front door or at the rear door.

Front door ramp >>
- Boarding procedure
- Exit procedure

Rear door ramp >>
- Boarding procedure
- Exit procedure

Is there a problem? A few questions... >>

Which bus routes offer this service? >>

Download the brochure in PDF format >>