My Alerts 
Our paratransit service starts at the door of your departure location.
And it ends at the door of your destination.
From your door to the vehicle
In addition to driving, the driver is also responsible for escorting you from the door of your departure location to the vehicle, where they will help you board.
From the vehicle to your destination
The same service is available when you exit the vehicle. Being escorted from the vehicle to the door of your destination is part of our service, even if:
- you indicate that you’re fine and that you don’t need help
- you have a travel companion with you
- you’re in a motorized wheelchair
No matter who you are, the driver ensures your safety aboard the vehicle, as well as during the other major steps of your trip with us.
Texte important
Persons responsible for customers with intellectual or psychiatric disabilities
Be sure you’re on hand at the departure location to identify the customer who will be travelling with us and the person’s destination. Also, be sure that someone will be available at the destination to greet and take charge of the customer.
