Transport Adapté minibuses are now equipped with tablets with a communication and navigational aid system. This will enable us to track Transport Adapté minibuses throughout the system in real time.
This connection technology will give us a vehicle’s exact location, enabling more rapid and efficient actions throughout our system. Furthermore, trip reservations can be optimized to offer better customer service.
Over the next year, the various taxi companies providing paratransit services will also be connected. Ultimately, this will enable us to inform you of your vehicle’s imminent arrival. This feature will be available in 2019 once the system is fully debugged.
Happy with our reminders for your rides?
Since fall 2017, thanks to EXTRA Connecte, you can take advantage of our reminders for your rides the next day. You could also receive another type of reminder, following a late cancellation. Or you could be notified in the event a trip must be cancelled for reasons beyond our control, like a broken water main.
Did you know that you can receive confirmation for your rides by email or text message?
It’s convenient, as you can refer to it without having to take notes. You have questions or want to change the way you receive your reminders? Write us at email@example.com or call customer service at 514 280-8211 (option 4).