Wheelchair accessibility in bad weather

In winter, accessible service is offered at accessible bus stops. However, under conditions of heavy snowfall or freezing rain, safely extending the ramp at accessible bus stops may prove too difficult.

Get all the information before leaving

When weather conditions are changing rapidly, messages to wheelchair users are displayed in a blue banner on our website.

When heavy accumulations are expected

The following message is displayed in a blue banner on our website's home page:

Wheelchair users, please note: due to weather forecasts, providing service at accessible bus stops may prove difficult.

This message means that offering service at accessible bus stops may not be possible over the next few hours, depending on how weather conditions evolve. Please pay attention to this when planning your return trip.

When it is still snowing heavily 

The following message is displayed in a blue banner on our website's home page:

Wheelchair users, please note: due to current weather conditions, extending the ramp at accessbile bus stops may be impossible.

This message means that because of heavy accumulations, it may be impossible to safely extend the ramp for passengers boarding or exiting at certain accessible bus stops. If that was the case at your destination stop, the driver may have no choice but to let you off at another stop.

During a major snowstorm

The following message is displayed in a blue banner on our website's home page:

Wheelchair users, please note: due to the snowstorm, we suggest that you postpone your plans and travel another time.

This message means that we are seeing very difficult road conditions across the city. As a result, it may be impossible to extend the ramp for boarding or exiting passengers at several accessible bus stops.

Top of page