Riding together - Make it better!
Throughout the system
Picking up your paper
Leaving a newspaper on the platform and benches can cause service delays.
Share it or recycle it.
In 2017, we recycled 786,060kg of newspaper. Please continue.
KEEP YOUR FARE CARD WITH YOU
Hold on to your fare card until the end of your trip, because once it is validated, it serves as your proof of payment. Otherwise, you could be fined a minimum of $150 plus fees.
HOLD ON TO YOUR LUGGAGE
Make sure you hold on tightly to your bags and that you keep them clear of the central aisle, doors and emergency exits at all time.
TAKING UP EXTRA SPACE
Your shoulder bag is bulky and takes away space from other passengers.
GETTING A LITTLE TOO COMFORTABLE
Keep seats clean and available for other passengers.
IMPOSING YOUR MUSIC ON OTHERS
Be respectful of others and lower the volume.
Be respectful of others by not speaking too loudly over the phone.
On the bus
HAVING YOUR FARE CARD ON HAND
Speed up the boarding process by being ready to validate your fare card.
EXITING THROUGH THE FRONT DOOR
Stand clear of the front door so that other passengers may board the bus.
In the métro
LETTING OTHERS EXIT BEFORE ENTERING
Helps with the smooth flow of people and gets you to your destination faster.
STAYING IN THE RESERVED AREA
Stand clear of it so that a person in a wheelchair or a parent with a stroller can use the space.
LEAVING YOUR NEWSPAPER ON YOUR SEAT
In 2017, over 15,000 transit users were delayed because a newspaper was caught in one of the train’s doors.
LEANING AGAINST THE TRIPOD
Be steadier on your feet by holding onto the tripod. This way, others can use it too.
HOLDING ON TO YOUR CELL PHONE
Each year, nearly 550 items end up on the tracks causing service interruptions.
IN CASE OF AN INCIDENT, CALLING FOR HELP
Avoid using the emergency brake for no good reason. Speaking to the train operator can quickly resolve any issue.