Accessibility for the visually or intellectually disabled

Persons with a visual or intellectual disability who can use the STM transit system but still need to be accompanied to find their way more easily or for their personal safety can obtain a Companion card (Carte d’accompagnement).

Companion card (Carte d'accompagnement)

The companion card provides free travel for the person who accompanies the cardholder while he or she uses STM’s bus and métro transit system.

Validity

  • Cardholders must pay their own fare to bus driver or métro fare collector
  • Companion card must be shown to bus driver or métro fare collector so that travel companion may ride transit free of charge
  • You must comply with the period of validity of the fare card used by the holder of the companion card
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NOTE : Photo OPUS cards issued by Transport adapté may serve as a companion card when used with STM’s bus and métro system.

Costs

  • The companion card is issued free of charge
  • The travel companion rides transit for free
  • Companion card holders must pay for their ride

Applying for a companion card

For persons with an intellectual disability

  1. Download this form
    1. The form is also available through the DI-TSA portal of the Centre Intégré Universitaire de Santé et de Services sociaux de Montréal (CIUSSS) in your area (see contact information in the Participating agencies section below).
  2. If you receive any services from the DI-TSA program, you can also request the form from your case worker.
  3. Fill out sections 1 and 2 on the form.
  4. Send your duly completed form with your photo to your CIUSSS case worker. He or she will review it all and forward the documents to STM.

For persons with a visual disability

  1. Download this form
    1. The form can also be obtained through your rehabilitation centre.
  2. Fill out sections 1 and 2 on the form.
  3. Send your duly completed form with your photo to your rehabilitation centre.
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A professional  will complete the form and forward it to STM, to have the card issued. You will receive it in the mail.

Obligations

The holder of an STM companion card is required to:

  • Show the companion card when paying their fare
  • Inform STM of any change of address
  • Inform STM as quickly as possible if their card is damaged, lost, or stolen
  • Not allow card use by anyone else
  • Immediately return card to STM if it is not being used

Participating agencies

Contact the social services agency in your area

For persons with an intellectual disability:

  • DI-TSA portal of the Centre Intégré Universitaire de Santé et de Services sociaux (CIUSSS) in your area:
    • CIUSSS de l’Est-de-l’île-de-Montréal: 514 524-3288
    • CIUSSS du Nord-de-l’île-de-Montréal: 514 384-2000 ext. 8332
    • CIUSSS de l’Ouest-de-l’île-de-Montréal: 514 363-3025 ext. 2257
    • CIUSSS du Centre-Ouest-de-l’île-de-Montréal: 514 488-5552 ext. 1250
    • CIUSSS du Centre-Sud-de-l’île-de-Montréal: 514 527-4525

For persons with a visual disability:

  • Institut Nazareth et Louis-Braille: 450 463-1710
  • Centre de réadaptation MAB-Mackay: 514 488-5552

For more information about the companion card


Contact one of the following:

  • The DI-TSA portal of the CIUSSS in your area (see section above for contact information)
  • Your visual disability rehabilitation centre
  • Office des personnes handicapées du Québec (OPHQ): 1 800 567-1465
  • Regroupement des usagers du Transport adapté et accessible de l'Île de Montréal (RUTA): 514 255-0765
  • Société de transport de Montréal (STM): 514 786-4636 (STM-INFO)
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Do you have a companion card issued by either the RTL, STL, RTC, ST Lévis or RTM? If so, your travel companion can ride the STM transit network for free.

Guide and service dogs

People with vision or mobility impairments may be accompanied by guide or service dogs. 

To learn more, see the Animals section

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