Bus network redesign

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Online consultation for residents and workers on L’Île-des-Sœurs

In May, residents and workers from L’Île-des-Sœurs are invited to share their opinions online on various scenarios for developing the bus network in the area.

Why redesign the bus network?

By 2026, several major public transit projects (REM, Pie-IX BRT, extension of the Blue line, addition of 300 hybrid buses to our fleet) and real-estate projects will be completed. They will influence the development of our bus network and the way our customers use it.

It is an opportunity for us to rethink and adapt the bus system’s development and architecture. To make it more attractive for our customers, we are currently creating a redesign strategy to be implemented over the next few years.

Performance and coverage

In an ideal world, the bus network would be high-performing in its speed, frequency and efficiency and have an extensive coverage area. The reality, however, is that we have to make choices to find a balance between service performance and the coverage area. A big part of this balance is found in the bus network’s architecture and structure.

Steps

Consultation phases have been planned throughout the development of our strategy.

Workshops were held in summer 2018 with stakeholders from different areas:

  • Environmental and public transit organizations
  • Employer representatives
  • Mobility and public health researchers and university professors
  • Community
  • Disabled community/universal accessibility

Proposals were presented to gather the stakeholders’ comments based on the realities of the clienteles that they were representing and their expertise. A preliminary dimension was established around rebalancing planning principles in favour of service performance (linearity, increased departure frequency), while the expanded coverage area would be serviced by secondary lines.

An extensive online consultation called “Design a network to fit your priorities” was carried out last fall. The purpose of the web survey was to measure the relative importance of various aspects of the networks’ attractiveness for clients:

  • The walking distance to get to the bus stop
  • The frequency of the bus service
  • The presence or not of a bus-to-bus transfer
  • The duration of the bus trip

Watch the video that we made for the web consultation to better understand the different options offered within the bus network’s architecture:

Consult the accessibility page for more info on the external medias.

See Consultation on the bus system redesign on YouTube


In parallel, discussion workshops were held with customers that could have had difficulties filling out the online survey to ensure all groups were represented: seniors, community and visually-impaired.

Close to 19,000 people responded to the survey, allowing us to obtain a sample of all types of clientele.

The first sector consultation will be held on L’Île-des-Sœurs in light of the first phase of the REM, which will arrive in 2021. A participatory workshop was held on April 24, during which residents and workers from the sector were invited to comment on various scenarios for developing the bus network. The consultation will continue in the form of an online survey in May.

Gradually, consultations will be held in other sectors of the Island of Montréal between now and 2026.


What’s next?

We are finalizing the analyses of Phase II. The strategy’s key dimensions and a defined action plan will be presented.

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