Operational indicators

Métro service interruptions

We log each service stoppage and its cause, and we evaluate the number of customers impacted by the service disruption. Below, monthly statistics for métro service disruptions. 

Number of incidents lasting 5 min or more - Monthly results for 2017

This chart represents the number of service disruptions lasting 5 minutes and more, per cause.

Monthly data - Number of incidents lasting 5 min or more
  JA
17
FE
17
MA
17
AP
17
MA
17
JU
17
JU
17
AU
17
SE
17
OC
17
NO
17
Passengers
47
51
41
33
41
40
37
34
38
46
50
Rolling stock
28
22
34
35
21
46
31
27
33
38
36
Stationary equipment
5
5
8
4
11
8
9
8
18
8
9
Train operations
11
9
14
15
16
12
13
8
19
12
12
Others
4
8
3
2
5
3
 
1
 
1
5

Impact of incidents lasting 5 min or more on passengers - November

This chart represents the number of transit users impacted by all service disruptions resulting from the same cause.

Data for November- Impact of incidents lasting 5 min or more on transit users
Cause Incidents Delayed passengers Delay (in minutes)
Passengers
50
329 613
604
Rolling stock
36
229 851
268
Stationary equipment
9
52 316
93
Train operations
12
70 000
79
Others
5
39 603
65
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