Materiality Analysis

Materiality Analysis

Consultation of internal and external stakeholders is a major component of the STM’s sustainable development approach. We conducted internal and external stakeholder consultations in 2008-2009 and in 2012-2013, focusing mainly on our approach and action plan. In 2014, we consulted with our stakeholders in order to identify the priority sustainability issues.

In 2017, the STM consulted with its stakeholders in order to identify the priority sustainability issues in preparation for its new Sustainable Development Plan 2025.

2017 Consultation

First, a list of issues was submitted to internal and external stakeholders to ensure that they were relevant, complete and clearly stated. This list was drawn up from the assessment of the Sustainable Development Plan 2020, emerging trends and sustainability guidelines.

Then, more than 3,600 people answered the question: “In your opinion, how relevant is it for the STM to take the following issues into account when shaping its Sustainable Development Plan?” The results obtained, as shown below, illustrate a correlation between internal and external stakeholders.

This exercise of prioritizing the issues helped us develop the nine priorities in the Plan.

Stakeholders consulted

Internal

  • Expanded Executive Committee*
  • Board of Directors Governance, Ethics and Sustainable Development Committee
  • Sustainable Development Committee *

External

  • Governments and Municipalities
  • Public transit associations and Transit authorities
  • University experts
  • Businesses/Chambers of Commerce/Suppliers

 ‘* Also consulted on drawing the list of issues

   

Internal
stakeholders

External
stakeholders

1

Energy efficiency and renewable energy

3,84

3,84

2

Climate change and air pollution

3,72

3,93

3

Ridership, service offering, integrated mobility, customer experience (PSO 2025)

3,71

3,81

4

Universal accessibility (UADP Plan 2016-2020)

3,69

3,80

5

Safety, resilience, climate change adaptation

3,64

3,80

6

Workplace health and safety, mobilization, diversity

3,73

3,69

7

Resources and residual materials

3,80

3,55

8

Soil and groundwater contamination

3,75

3,48

9

Economic efficiency and performance (PSO 2025)

3,52

3,60

10

Environmental, social and economic impacts of the supply chain

3,40

3,70

11

External stakeholder dialogue and social acceptability

3,37

3,71

12

Water consumption, wastewater disposal and rainwater management

3,71

3,34

13

Economic spinoffs, responsible investment

3,36

3,53

14

Revegetation, biodiversity, heat island reduction

3,26

3,13

15

Community involvement, fight against homelessness

3,02

3,11

16

Promotion of works of art and heritage of the STM (not retained)

2,78

3,02

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