User's Guide

The Reservations Centre's business hours

You may speak with an agent during the Reservations Centre’s business hours:

• Monday to Friday: from 6 a.m. to 9:30 p.m.
• Saturday, Sunday and statutory holidays: from 7 a.m. to 9:30 p.m.

After 9:30 p.m., you may still cancel a trip, notify us of a late vehicle or other emergency. An agent is available till the last drop-off time.

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