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There are four types of transportation requests
For a single trip on a specific day, you may request occasional transportation up to three days ahead of time. It is possible to submit an advance request for transportation for certain For a special outing involving a minimum of five users – each having a valid paratransit file number – a request must be submitted at least 10 days prior to the travel date by someone in charge of the group. Such requests can be sent by fax, by e-mail or by regular mail (refer to the Useful Numbers and Addresses section). We ask that you use the Request for group transportation form, which makes it much easier for us to have all the required information. This form is available from our Website or from Customer Service. Next: Modifying a transportation request |
It can be made as soon as the need arises (even well ahead of time). It
involves repeated trips, on a weekly basis, at set times and locations, for a minimum of
four weeks. Regular transportation is automatically cancelled on statutory holidays. To
travel on these days, you must submit a request for occasional transportation.
specific needs, such as a medical appointment, a job interview or exam,
attending board meetings if you are a member, a court appearance, a show, going to or
coming back from Dorval Airport, the downtown bus terminus or Central Station. Your
request may be submitted up to 7 days ahead of time.
