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User's Guide Index
User's Guide

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User's Guide
Module 4 - Caregiver's Guide

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AmbulanceRequests for transportation
In case of  an accident

Should an accident occur during transportation, the STM will take every step to contact the passengers' next of kin. Customer Service will also provide any information required by a paratransit user or family member who wishes to submit a claim.

Next: Intellectually or psychologically impaired users