| In
order to provide quality services to its paratransit clients, the STM
needs the cooperation of parents, friends and
caregivers who provide various degrees of assistance to users. Whether
they are involved in the admissions or reservations procedures,
passenger safety during transportation, or taking charge of clients with
an intellectual disability or a psychological impairment, the
contribution of these volunteers is essential. |
 Our Caregiver’s Guide is particularly geared towards helping
those who are directly involved with our services without using them.
However, we suggest that you read all the modules contained in the
User’s Guide to better understand how paratransit works. |
Next: Only one telephone number to remember
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