Paratransit users may travel with their children if they are under 14 years of age. The reverse is also true; users under the age of 14 may also be accompanied by their parents. Such a privilege does not apply if being escorted by either parent or child would enable the paratransit client to make use of the regular transit system.

Any child whose overall height when seated is inferior to 63 cm, measured from the seat to the top of the head, must make use of a seat adapted to the child’s height and weight. These can be either a newborn carrier, a child seat or booster seat. Parents must provide for the seat, while the driver will secure it to the vehicle. The child can then be seated and buckled up by the parent.

If the parent is physically unable to install the child safely in its seat, he or she must be accompanied by an escort or have a third party present at both departure point and destination to care for the child. At the same time, parents must be able to provide their child with any assistance that may be needed during transportation. If not, parents should be accompanied during transportation. Reservations must be made in advance for each person.

Please note that the vehicles currently used by the taxi industry are not all equipped with the required anchoring devices, that would allow the seats to be safely restrained. As such, if a child must be transported in a seat adapted to its size, the parent or guardian must mention this when making their reservation, and transportation will only be provided by minibus.

For more information relative to the standards applicable to each type of seat, please contact our Customer Service.

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