Paratransit users may have their guide dog or service dog with them during transportation. In a taxi, users and their dog must be able to sit in either the front or back seat of the vehicle. If not, they must travel aboard a minibus or accessible taxi only. Dogs must also be harnessed and secured aboard minibuses. Users must inform Customer Service in any case, so that their file may be modified accordingly. Also, they must indicate the presence of a guide dog or service dog with each reservation.

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