Guide dogs and service dogs

When travelling, paratransit users may have their guide dog or service dog with them. In a taxi, both client and dog must be able to sit in either the front or back of the vehicle. If not, transportation will only be provided by minibus or accessible taxi. In the minibus, dogs must be harnessed and secured .

Customer Service must be advised of this, in order to modify the user’s file accordingly. Paratransit users must mention the presence of a guide dog or service dog with each reservation.

Next: Transportation of animals