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The STM's universal policy
The STM recently adopted a
corporate policy regarding universal access.
Thus, the STM wishes to further reduce the number of obstacles preventing people with functional limitations from using its public transit network, while
continuing to provide first-rate paratransit services.
Seven stations along the Orange line are now accessible !
Montmorency, de la Concorde, Cartier, Berri-UQAM, Lionel-Groulx, Henri-Bourassa and Côte-Vertu metro stations are now
accessible to all transit users, including wheelchair users.
Bonaventure station is partially accessible, between the ticket level and the platforms only. There is no access at street level at the moment.
The STM invites you to pay attention during your trip and to always remain on the métro’s orange line.
Access to the stations
Montmorency Station
Access: access to the drop-off location, exterior parking and to level
P1 and P4 of the interior parking (paid) is via Lucien-Paiement Street.
Surface access is also available via the entrance located at 1800
Jacques-Tétreault Street.
Click on picture to enlarge
the station's Neighbourhood Map
De la Concorde Station
Access: via the waiting area located at 250 montée du Moulin.
Click on picture to enlarge
the station's Neighbourhood Map
Cartier Station
Access: 5 Cartier Boulevard West.
Click on picture to enlarge
the station's Neighbourhood Map
Berri-UQAM Station
Berri-UQAM can be accessed directly from the street by using the entrance building on St-Denis street.
Please note that access to the station is also possible from these buildings:
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- La Grande Bibliothèque
475 De Maisonneuve Blvd. East
Open:
Tuesday through Friday: 10 am to 10 pm
Saturday and Sunday: 10 am to 6 pm
Monday: Closed
Statutory holidays: Closed
- UQAM
1400 Berri (corner Berri/Sainte-Catherine)
Open:
• Monday to Friday, 7:30 a.m. to 11:30 p.m.
• Saturday and Sunday, 8 a.m. to 6 p.m.
• Statutory holidays: Closed
Click on picture to enlarge
the station's Neighbourhood Map
Bonaventure Station
Access: no access at street level at the moment
Lionel-Groulx Station
Access: 620 Atwater Avenue.
.
Click on picture to enlarge
the station's Neighbourhood Map
Henri-Bourassa Station
The station can be accessed from the entrance building on the south side at the corner of Henri-Bourassa and Lajeunesse.
Click on picture to enlarge the station's Neighbourhood Map
Côte-Vertu Station
Transit users can access the station from street level by taking the Côte-Vertu Nord entrance.
Click on picture to enlarge
the station's Neighbourhood Map
Instructions for peace of mind using public transit
You can travel with the help of an aide or on your own.
Using transit with the help of an aide or escort
Why? There is a gap between the edge of the station platform and the train floor, and with most wheelchair models, this gap is difficult to manage.
Wheelchair users can therefore request assistance from an escort or aide. Once the new metro cars are in service, wheelchair users will no longer need an aide to enter or exit the train.
- Go directly to the fare control gate and tell the fare controller that you need someone to escort you. Our employee will immediately request an aide. Waiting times will vary
according to how long that person takes to reach you.
- This escort, or aide, will accompany you from the fare control gate in the station you are departing from to the fare control gate at your destination station:
• The escort will take the elevator with you and take you to the métro’s lead car at the head of the train;
• The escort will unfold the access ramp to allow you to board the train and to exit the train later on.
IMPORTANT : For your safety and the safety of others around you, remember to lock your wheelchair brakes while train is moving.
Using the métro on your own
- Go directly to the lead car at the head of the train. This way, the train operator can clearly see you.
Even if several cars feature a reserved area for wheelchairs, we strongly recommend that you board the train’s lead car so that operators can easily see you from their front cab.
- Set your wheelchair back against the wall and lock the brakes.
- Avoid moving wheelchair while train is still moving.
Thanks to financing from the ministère des Transports du Québec, the installation of elevators in the network is continuing.
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