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Information on the bus stop panel

All bus stops are not alike! The height of the curb, the gradient of the street, the presence of a depression in the curb (driveway entrance for example) are some of the reasons why the boarding procedures might differ from one stop to another. To know what the procedures will be at a specific stop, just look at the bus stop panel.

On panels of the old model

Bus stop panel of the old model

 

The accessible service is only available at stops bearing the universal accessibility symbol. The symbol may be displayed within a blue square or an orange circle.

 

Symbol in a blue square

If the accessibility symbol appears in a blue square on your stop:
Once the regular customers have exited or boarded the bus, the driver kneels the bus (lower the bus so the step is closer to the sidewalk) and deploys the ramp;

Symbol in an orange circle If the accessibility symbol appears in an orange circle on your stop:
Once the regular customers have exited or boarded the bus, the driver will not kneel the bus, but will deploy the ramp.

 


On bus stop panel of the newer model

Bus stop panel with inclined pictogram

Bus stop panel with pictogram in a square

If the universal pictogram appears in an inclined figure

Once the regular customers have exited or boarded the bus, the driver kneels the bus (lower the bus so the step is closer to the sidewalk) and deploys the ramp.

If the universal pictogram appears in a square

Once the regular customers have exited or boarded the bus, the driver will not kneel the bus, but will deploy the ramp.

please consult the List of Accessible Lines to know which bus routes offer the service to wheelchair users.

Next: The bus is there... Boarding Procedure


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